PROCESS !

We keep hearing this term always. However, do we really know what is means and how it can impact our business? Should we begin from its dictionary meaning?

As per the books the word PROCESS means – “A series of actions that are done for a particular purpose” if we take it as a noun.

However, it’s just not as simple as that. When it comes to businesses, Processes attain a different level of complexity and should be looked at from various perspectives to ensure that we achieve what is most optimum for our kind of business.

Same industry vertical, similar products and 2 companies may have different processes for themselves which are optimal for them. As it is something that though having the potential to be standardized must have the element of customization to ensure that it becomes a part of the DNA of operations.

Some of the major parameters, attributes and considerations of Process could be
~ Different stakeholders involved (internal / external)
~ Outcomes desired
~ Work Culture
~ Type of activity (operational / supportive / managerial)
& many more…