๐ป๐๐๐๐๐๐๐ – ๐ฑ๐๐๐๐๐๐ ๐๐๐๐ ๐๐๐๐ ๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐
๐๐ซ๐๐ข๐ง๐ข๐ง๐ ๐ง๐๐๐๐ฌ ๐๐ฌ๐ฌ๐๐ฌ๐ฌ๐ฆ๐๐ง๐ญ is an organizational intervention & its success depends on the support extended by its members at all levels. While administering the same, three levels needs to be addressed:
~ ๐๐ซ๐ ๐๐ง๐ข๐ณ๐๐ญ๐ข๐จ๐ง ๐๐ง๐๐ฅ๐ฒ๐ฌ๐ข๐ฌ – examination of the business environment, strategies & the resources at its command to determine where training is needed
~ ๐๐๐ฌ๐ค ๐๐ง๐๐ฅ๐ฒ๐ฌ๐ข๐ฌ – review of job descriptions, job knowledge skill level & attitude required for performing them
~ ๐๐๐ซ๐ฌ๐จ๐ง ๐๐ง๐๐ฅ๐ฒ๐ฌ๐ข๐ฌ – determining which employees require training and those who don’t, saving the training cost and avoiding a mistake of making it a universal activity
Along with this ‘๐๐๐ช๐ฎ๐ข๐ซ๐๐ฆ๐๐ง๐ญ ๐๐ง๐๐ฅ๐ฒ๐ฌ๐ข๐ฌ’ is also done where a protocol to be followed to collect information for needs assessment is developed.
Training needs assessment sharpens the focus & the orientation, reducing the perception gap between the trainees, the trainers, the training administration and the organization.
Data sources used for these assessments are varied depending upon the type of analysis but certain data points like performance appraisal data, job descriptions, organizational goals & objectives as well as certain live observations contribute largely here.
Interviews, group conferences, surveys are conducted to collect the information beyond the available data sources. This is overall a huge and in-depth exercise. But, no shortcut should be a policy here if the training activity is expected to give the desired results & ROI. It also helps in determining the benchmark for evaluation of training.
TNA serves like a feed to the next step – Training design! The next post will paint this picture. Till then, the comments section is waiting for your reflections!