gunjan, Author at Synergeze

Synergeze Consultants – Training Vertical

Synergeze Consultants Private Limited – Training Vertical

You define culture… We align processes!

Motivation, Team building, Interpersonal communication, goal-setting and many more such soft skills are useless if they are not made an integral part of the systems and work culture.

If employees are unhappy due to sudden announcement in change in policies, a training program on ‘professionalism’ is not going to give desired results.

The focus here and in many such cases has to be on overall communication pattern of the organization, which contributes to the organizational work culture.

Changes are inevitable and no change can take place as a stand-alone activity. It has its own impact at multiple levels.

Here is what we offer you:
~ End-to-end process re-engineering consultation backed-up with execution and with a unique COMBO of Process and People aligned together for maximized results.

~ We ensure that people who are ultimately responsible to make processes successful have it in them & are equipped with what it takes to build a successful work culture.

If culture eats strategy for breakfast, Process is the table on which it is served on & People are the chefs who prepare it!

Have questions? Reach out to us or connect us to those who need this…

Interpersonal Skills

Interpersonal skills involve the ability to communicate & build relationships with others.

Often called ‘people skills’, they tend to incorporate both our innate personality traits & how we’ve learned to handle certain social situations. Effective interpersonal skills can help us during the job interview process and can have a positive impact on our career advancement or in any domain of our life.

These are traits we rely on when we interact & communicate with others. They cover a variety of scenarios where communication & cooperation are essential.

Some examples of interpersonal skills include:

~ Active listening
~ Teamwork
~ Responsibility
~ Dependability
~ Leadership
~ Motivation
~ Flexibility
~ Patience
~ Empathy

In a work environment, strong interpersonal skills are an asset that can help us navigate complexity, change and day-to-day tasks.

Strong interpersonal skills can help us during in various facets of life. They will help us succeed in almost any domain by helping us understand other people & adjusting our approach to work together effectively.

Whats your take on interpersonal skills.

PEOPLE + PROCESS = SUCCESS

Between people & processes, none is indispensable or interchangeable. Hence while setting processes, people need to be trained & equipped to tune-in & the they must be helping people to be able to reach the ultimate outcome. It is a cycle & wheel must be rolling continuously.

Lets look at from industry point of view:

~ Manufacturing industry – Processes = core. The desired outcome heavily relies on the processes, its timeframes & milestones with set path for People to contribute. The processes are expected to add value at each level, without demeaning importance of people & their minds which are put to work either at the level of inception or quality control. In short, people are needed to strengthen rather challenging the Processes.
~ Service industry – People are the face here. With the focus on desired outcome, its people who deliver. There is room for creativity and value add from people & processes help them to channelize their skills. Flexibility, continuous improvements & agility is the key with people aligning with the processes.

Despite the common knowledge base each business has a different DNA to operate & thus needs customized solutions. This is exactly what we offer at Synergeze Consultants Private Limited

People & Processes

No business works without vision and goal. Try answering the questions below for your organization –

Are we sure our processes are weaved effectively to take us to the milestones towards our goals?
Do we have that flexibility to take de-tours if need be?
Do we carve out the new paths to ensure customer delight?
Are our teams tuned to address all this?
Do they own responsibilities towards achieving desired results?
Are they capable to take those de-tours?
If not, are we working to build their capabilities & attitudes to align with the goals?

If even a single question mentioned-above, is bothering you… We have you covered!

Synergeze Consultants Private Limited – Training Vertical is here offering its services of end-to-end execution based consulting in the domain of Process Re-Engineering with a perfect blend of skill mapping & trainings thereof to ensure that you start moving fast on your journey to success on the wheels of Optimizations, Effectiveness. Continuous Improvements and Benchmarking

From identifying your exact needs to ensuring that your teams own the organizational goal – everything is customized

We are a click away if you are ready to travel that path & if you are already seeing your organization making a mark!

People & Processes

The next obvious step in meaningful blend of People & Processes is ‘how’ should an organization go about it.

Here are the steps:

~ Revisiting the organizational goal: The goal, approach towards the same, time frame are deciding factors, which get reflected in processes & organizational values.

~ Make it everybody’s business: Teams own the processes when connected with the goal. A conscious effort to build transparent systems & aligning values with goal clearly indicates the behavior that is expected. From business tagline to task-list, everything should have a reflection of goals & values.

~ Continuous Co-operation to Meaningful Monitoring: Every individual come from varied backgrounds along with own baggage. The values must guide right from hiring stage, ensuring that we attract the right talent, matching with our values. Once pick is accurate, taking people through even strict monitoring becomes smooth.

Motivating each one accountable & helping them own the organizational goal and values would help filling the gap in process execution.

However, this alone cannot be the only way to address it.

Customization is the key & that is where Synergeze Training Vertical plays a vital role.

Connect with us to identify the gaps & discuss mitigation strategies.

𝑴𝒐𝒔𝒕 𝒄𝒐𝒎𝒎𝒐𝒏 𝒎𝒊𝒔𝒕𝒂𝒌𝒆𝒔 𝒅𝒐𝒏𝒆 𝒃𝒚 𝒔𝒎𝒂𝒍𝒍 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔𝒆𝒔 𝒐𝒓 𝒔𝒕𝒂𝒓𝒕 𝒖𝒑𝒔!!!

𝑴𝒐𝒔𝒕 𝒄𝒐𝒎𝒎𝒐𝒏 𝒎𝒊𝒔𝒕𝒂𝒌𝒆𝒔 𝒅𝒐𝒏𝒆 𝒃𝒚 𝒔𝒎𝒂𝒍𝒍 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔𝒆𝒔 𝒐𝒓 𝒔𝒕𝒂𝒓𝒕 𝒖𝒑𝒔!!!

We talked about the common mistakes like not knowing your customer, unnecessarily guarding the idea or product, not having basic understanding of domains, having fear of unknown, assuming miracles overnight etc.. in the previous two posts.

In this last post of the series let’s look at some more mistakes which I have found entrepreneurs doing in general which prevents their growth and keeps then either stagnant or slowly pushes them to close the business.

6. 𝑫𝒐 𝒚𝒐𝒖 𝒌𝒆𝒆𝒑 𝒅𝒘𝒆𝒍𝒍𝒊𝒏𝒈 𝒐𝒏 𝒕𝒉𝒊𝒏𝒈𝒔 𝒂𝒏𝒅 𝒅𝒆𝒍𝒂𝒚𝒊𝒏𝒈 𝒅𝒆𝒄𝒊𝒔𝒊𝒐𝒏𝒔??? – I have seen many who despite finding an answer to a problem keep dwelling upon it and not taking that first step towards making that call. One of the most important lessons I always advise and comes from my experience is that sometimes the best course of action is to make a call and just move forward. As a young company, nothing is ever perfect, but if you believe in an idea or strategy, you just need to move forward and manage the risks as you go.

7. 𝑫𝒐 𝒚𝒐𝒖 𝒂𝒍𝒘𝒂𝒚𝒔 𝒍𝒐𝒐𝒌 𝒇𝒐𝒓 𝒄𝒐𝒏𝒔𝒆𝒏𝒔𝒖𝒔??? – One more common mistake we all do. We are here to run a business and not to balance each other’s opinion. If you feel the decision is right and in the best interest of the company just go for it. After all that’s the only risk business asks for isn’t it. If you try and avoid voting everytime among the team you are actually killing the opportune time for the decision to be taken.

8. 𝑫𝒐 𝒚𝒐𝒖 𝒉𝒂𝒗𝒆 𝒕𝒉𝒆 𝒓𝒊𝒈𝒉𝒕 𝒄𝒐-𝒇𝒐𝒖𝒏𝒅𝒆𝒓 𝒘𝒊𝒕𝒉 𝒚𝒐𝒖??? – Starting a business is a lot like falling in love. A partner should be one who can stand for your business not only in terms of work they do as for that you can always have employees but by the values and image they carry. Can you business brand and your partners brand be interchanged without a loss and if the answer is yes go for it. Else you are constructing a monument with wrong bricks in the base. Tomorrow when it shakes that’s when you will realize. Always look for skills, potential, intellect which compliments you and never ever get into social pressures for taking somebody as a partner.

9. 𝑫𝒐 𝒚𝒐𝒖 𝒉𝒂𝒗𝒆 𝒂 𝒎𝒆𝒏𝒕𝒐𝒓??? – Just because this is written at the end does not mean its not that important. Rather it very well could be the first step.

Finally a small tip – Do you have a consistency in maintaining contact with your key people in business like vendors, customers etc… If not schedule for yourself a consistent calendar like weekly for your inner circle, quarterly for acquaintances etc…

And then do remember to meet Synergeze Consultants Private Limited in the first opportunity you get to get a best mentor for your business as WE PROMISE WE DELIVER

Do comment your opinion and experience with this series.

#gccoach #BusinessDevelopment #BusinessMentor #Synergeze

𝑴𝒐𝒔𝒕 𝒄𝒐𝒎𝒎𝒐𝒏 𝒎𝒊𝒔𝒕𝒂𝒌𝒆𝒔 𝒅𝒐𝒏𝒆 𝒃𝒚 𝒔𝒎𝒂𝒍𝒍 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔𝒆𝒔 𝒐𝒓 𝒔𝒕𝒂𝒓𝒕 𝒖𝒑𝒔!!!

Yesterday we talked about two big mistakes people do by not knowing who their true customers are and guarding their idea
or product & services needlessly. Let’s continue looking at some more mistakes people do in general in businesses or start-ups.

3. 𝑫𝒐 𝒚𝒐𝒖 𝒉𝒂𝒗𝒆 𝒕𝒉𝒆 𝒃𝒂𝒔𝒊𝒄 𝒖𝒏𝒅𝒆𝒓𝒔𝒕𝒂𝒏𝒅𝒊𝒏𝒈 𝒐𝒇 𝒆𝒂𝒄𝒉 𝒅𝒐𝒎𝒂𝒊𝒏??? – Not being expert is one thing but not knowing basics about the domains needed is business is a blunder and then on top of it is to be in the comfort of not exploring the market and taking guidance to learn. In today’s world how can you remain ignorant of IT or sales or marketing. How can you not know the power of social media? You may not be the expert in handling them, but having basic understanding as to how to get it done from experts and how much to pay for it is a must else you will find yourself spending fortunes over small things thus stressing your business big way.

4. 𝑨𝒓𝒆 𝒚𝒐𝒖 𝒉𝒂𝒗𝒊𝒏𝒈 𝒕𝒉𝒆 𝒇𝒆𝒂𝒓 𝒐𝒇 𝒖𝒏𝒌𝒏𝒐𝒘𝒏??? – This is the biggest contradicting behavior I have seen in entrepreneurs. You have built a product for customers whom you don’t know and anybody coming to you to buy you are ready to sell. However when it comes to taking services you rely mostly on the people whom you know. And then if you belong to the category with mistake no 3 mentioned above then my dear you are in a trap. Because people known to you know your limitations and will do all that they can to extract gems out of you in return of stones. So when you are in a market to serve unknowns then be courageous to get served from unknowns as well.

5. 𝑨𝒓𝒆 𝒚𝒐𝒖 𝒂𝒔𝒔𝒖𝒎𝒊𝒏𝒈 𝑽𝒊𝒓𝒂𝒍𝒊𝒕𝒚 𝒐𝒓 𝑴𝒊𝒓𝒂𝒄𝒍𝒆??? – I have seen a lot of entrepreneurs thinking that, now since I am here in the market with my product and service, customers will come, or one after other word of mouth will help me grow exponentially.
I have news for them: Nobody’s coming and you’re not going to ‘go viral.’ Services don’t spontaneously go viral. High virality is almost always the product of early, deliberate and consistent “reach out to market” decisions. Spend some serious time thinking about how and why people are going to discover and share what you’re building and if you are not sharing why will others.

For many more of such issues which you or somebody near you is facing remember the name is Synergeze Consultants Private Limited and we ensure that these traps don’t come in your path and that you just clear them as hurdles in the race and reach that track where you can run seamlessly ahead of others.

#gccoach #synergeze #BusinessDevelopment

𝑴𝒐𝒔𝒕 𝒄𝒐𝒎𝒎𝒐𝒏 𝒎𝒊𝒔𝒕𝒂𝒌𝒆𝒔 𝒅𝒐𝒏𝒆 𝒃𝒚 𝒔𝒎𝒂𝒍𝒍 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔𝒆𝒔 𝒐𝒓 𝒔𝒕𝒂𝒓𝒕 𝒖𝒑𝒔!!!

Are you an entrepreneur or going to be one? Are you in a business wherein you have not been really able to grow to your potential? Are you really looking for that one realization or understanding as to where are you going wrong all this while?

May be this post helps you and makes you ready and aware to undertake the journey of transformation about which i wrote a couple of weeks back.

Here are some of the most common mistakes which startups or businesses do and the answers to them are easy to find if you know the right questions. So my attempt here is to make you face some of the hard, critical yet relevant questions and attempt answering them yourself.

So do connect with me throughout this series as we at Synergeze Consultants Private Limited are helping business to transform and achieve what their potential is.

1. 𝑫𝒐 𝒀𝒐𝒖 𝑲𝒏𝒐𝒘 𝒚𝒐𝒖 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓 (𝑲𝒀𝑪) ??? – Every business of product, service or even for that matter a social enterprise is an answer to the need which exists somewhere in the market place. Do you really know where that need is and how to approach them with your creation or you are simply working on and selling whoever is reaching out to you.

2. 𝑨𝒓𝒆 𝒚𝒐𝒖 𝒈𝒖𝒂𝒓𝒅𝒊𝒏𝒈 𝒚𝒐𝒖𝒓 “𝑩𝒊𝒈 𝑰𝒅𝒆𝒂 𝒐𝒓 𝒑𝒓𝒐𝒅𝒖𝒄𝒕 / 𝒔𝒆𝒓𝒗𝒊𝒄𝒆” 𝒅𝒆𝒇𝒆𝒏𝒔𝒆𝒍𝒆𝒔𝒔𝒍𝒚??? – From many entrepreneurs’ the first opening words I hear is about how ‘stealth’ their product is, and then followed by a 10-page NDA to hear word one? For them they feel that this is all they have and want to guard it like anything. They think no one else out there have ever thought about this and if it comes in air somebody will catch it. Believe me there are three big myths you need to break.
~ Number 1 – Be rest assured somebody around you knows better than you about the idea and have thought of it.
~ Number 2 – An idea or a product or service by no means is business. Business is all about what you do with that idea or product or service.
~ Number 3 – You are not the best one around. There are people who can do better than you.
So what you need to do is to look out for support in areas where you are weak and reach out to those capable ones to help you climb the ladder of market share quickly and before others do. Remember you alone won’t be able to do everything.

We shall talk more about these mistakes in my next 2 posts and till then remember if you are stuck somewhere in such a stage and you feel you are doing any of the mistakes, you need a business development advisor and for that do reach out to Synergeze Consultants Private Limited as we are just a click away and “We Promise – We Deliver”

#gccoach #synergeze #BusinessDevelopment

𝑪𝒉𝒂𝒏𝒈𝒆 𝒐𝒇 𝑶𝒓𝒃𝒊𝒕 𝒊𝒏 𝑩𝒖𝒔𝒊𝒏𝒆𝒔𝒔 – 𝘛𝘳𝘢𝘯𝘴𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯

Being the last post for this series let me take you through in brief with the steps of 𝒕𝒂𝒌𝒊𝒏𝒈 𝒎𝒆𝒂𝒔𝒖𝒓𝒆𝒅 𝒃𝒆𝒕𝒔 𝒂𝒏𝒅 𝒆𝒏𝒂𝒃𝒍𝒊𝒏𝒈 𝒕𝒓𝒂𝒏𝒔𝒇𝒐𝒓𝒎𝒂𝒕𝒊𝒐𝒏𝒔

There are two elements and most of the times they are common for all businesses when it comes to the journey of transformation.

The first is related to spotting emerging trends that will define successful business models in the future. These trends may be nascent today, but have high upside potential for the future. Experience suggests that digital experience, advocacy marketing and cross border opportunities are three important themes going forward.

The second element relates to the institutionalization of change. A strong foundation for the transformation through wider technology access and superior people management processes is equally critical to define success.

Digital is increasingly influencing the purchase decisions of consumers for both services and products equally. So in today’s terms the transformation can never be thought off without putting enough emphasis on the digital revamp.

When we talk about taking measured bets the emphasis is to reinforce the customer confidence in our products and services even while we are refreshing our offerings, ways to offer and our identity also at times. These changes which we are doing for our transformation should be explained in detail to those clients who are with us since long and forms a base for us sustaining till now. We can’t let them go at any cost for that matter.

It is also about developing and enhancing customer advocacy, cross border attempts, gaining favorable access to technology, managing people challenge and thereby developing strategies to combat the ever changing market place forces.

There is lot to write in and about this journey of transformation and i am reserving it for some other series. Till then do remember that finding your transformation partner in the journey is even easier than to prepare yourself for the transformation and the name is Synergeze Consultants Private Limited .

Would love to hear from you in the comments section as to how you could relate to this series and have it been able to trigger some transformation in your business.

#gccoach #transformation

𝑪𝒉𝒂𝒏𝒈𝒆 𝒐𝒇 𝑶𝒓𝒃𝒊𝒕 𝒊𝒏 𝑩𝒖𝒔𝒊𝒏𝒆𝒔𝒔 – 𝘛𝘳𝘢𝘯𝘴𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯

We looked at the support pillars of optimizing the trade spend to start that journey with a positive note by seeing some improvements from the stagnant position we were in, thereby enhancing our belief on the process and also imbibing some confidence in us.

Now some methods and techniques to approach this trade spend optimization. Lets dive deeper from here on as now we know the temperature of the water and also have a fair idea as to what sort of species we may find down there and have prepared ourselves satisfactorily for that.

For any spend in the business there should be a strategy and reason. So its important to set

𝑺𝒕𝒓𝒂𝒕𝒆𝒈𝒊𝒄 𝒂𝒍𝒊𝒈𝒏𝒎𝒆𝒏𝒕 𝒂𝒏𝒅 𝒂𝒍𝒍𝒐𝒄𝒂𝒕𝒊𝒐𝒏 𝒄𝒓𝒊𝒕𝒆𝒓𝒊𝒂 – Questions like how much, how often, why so and is it really needed are to be asked at this stage before giving it a shape of strategy for our business. Various other parameters are also to be looked at during this process like
~ Which channel partners to work with and how to compare the cost vs performance matching of each one of them.
~ Complete portfolio of products current and of near future needs to be provided clarity in terms of cost to company and also revenue to company – as this will decide how much and when to spend criteria
~ Most importantly the tools and techniques with proper discipline imbibed in tracking each and every revenue and spend needs to be developed. Maximizing each incoming penny and minimizing each outgoing one should become the motto of the operations.

Remember a holistic approach needs to be undertaken when pushing to improve the effectiveness of trade spends. This may include multiple facets—right from selecting winning channels to partnering with, to being rigorous in on-ground execution.

Then comes one more important task and that is to categorize the spends on externally controlled and internally impacted ones. Some are clearly structural and regulation–led which will take longer to evaluate or will simply remain and cannot be worked upon a lot. However, the internal ones can be checked early to prevent unnecessary complexity. Its safe to assume here that most internal constraints & thereby expenses arrive out of the non–integration of outcomes across all functions of business.

Best way is to always take an end–to–end view of the outcomes; this prevents functions from taking isolated calls to optimize a set of local KPIs instead of focusing on the larger organizational objectives.

Will continue this journey and in case you wish to undertake it for your business do remember that we are just a click away and the name as you all know is Synergeze Consultants Private Limited .

Do write in the comments section on your take from this.

#gccoach #transformation #synergeze